
Contact & Practical Information

Contact & Practical Information
Frequently Asked Questions
Is the Sarana accessible to people with reduced mobility?
Yes, SARANA Hôtel & Spa is fully accessible to guests with reduced mobility. To ensure the comfort of all our visitors, we offer specially designed rooms with optimized space and adapted facilities.
Is the hotel suitable for families with children?
Yes, SARANA Hôtel & Spa is perfectly suited for families with children. For a private and comfortable stay, our Private Villa offers an exclusive space ideal for families. We also provide spacious interconnecting Deluxe Rooms with a garden view, perfect for sharing special moments together.
How can I contact you if I have any questions or special requests?
Our reception team is available to assist you with any questions or requests throughout your stay. For added convenience, we also provide access to our LoungeUp app, allowing you to make service requests directly from your smartphone.
Do you offer luggage storage service?
Yes, we offer a concierge service available to all our guests. You can safely store your luggage with us before check-in or after check-out, allowing you to make the most of your stay without any hassle.
Do the rooms have air conditioning and Wi-Fi?
Yes, all our rooms are equipped with reversible air conditioning to ensure your comfort in every season. Additionally, Wi-Fi access is available throughout the entire hotel, providing you with a seamless connection at all times.
Contact us
CONTACT SARANA HOTEL
For any questions, information, or special requests, feel free to contact us. We are here to make your stay enjoyable and to meet your expectations.
Phone : 0692 70 09 96
Mail : reservation@thevictoriacollection.com






