The website www.sarana-hotel.com you are currently viewing is the property of The Victoria Collection Group.

1. Website Content Manager

Business name: Sarana Hôtel & Spa
Registration number with the Saint Denis Trade and Companies Register (RCS): 813 850 658
Simplified joint-stock company (SAS) with a capital of €100,000
Email: info@sarana-hotel.com
Registered office: 16 Rue Ambroise Croizat, ZAC Commune Bègue, 97441 Sainte Suzanne, France

This website is governed by French law.

2. Hosting

Host: Hostinger
Registration number with the Saint-Pierre Trade and Companies Register (RCS): 813 850 658
Simplified joint-stock company (SAS) with a capital of €100,000
Registered office: 16 Rue Ambroise Croizat, ZAC Commune Bègue, 97441 Sainte Suzanne, France

3. Website Content

Sarana Hôtel & Spa strives to ensure the accuracy and the regular update of the information published on this website. It reserves the right to correct content at any time without prior notice. Sarana Hôtel & Spa declines all liability (direct or indirect) in the event of any error or omission in the content of these pages or the use that may be made of it by anyone.

The general terms and conditions apply to all products and services provided by PALM Hotel & Spa. By purchasing products online or using the services provided, the client agrees to use the services of Sarana Hôtel & Spa in accordance with the applicable laws and the general terms and conditions of sale.

4. Links to Other Websites

Sarana Hôtel & Spa provides links on its website www.sarana-hotel.com to other websites, social networks, partner sites, or third-party websites that are not covered by this legal notice. These links are established with the concerned websites at a time when Sarana Hôtel & Spa deemed it appropriate, considering the content and services of said websites.

Sarana Hôtel & Spa cannot be held liable for the content of these websites or for the use that users may make of them.

Furthermore, the client uses the services of Sarana Hôtel & Spa at their own risk. Sarana Hôtel & Spa does not guarantee uninterrupted access to the services offered.

Sarana Hôtel & Spa’s obligation is limited to a best-effort undertaking. Likewise, any information obtained by the client through services provided by Sarana Hôtel & Spa—whether on the website, by email, via mobile applications, or by text message—does not entitle the client to any guarantee from Sarana Hôtel & Spa when it is not the producer of such information.

The products offered comply with current French legislation. Sarana Hôtel & Spa cannot be held liable in the event of non-compliance with the laws of the country where the products are purchased.

5. Intellectual Property

Accessing the www.sarana-hotel.com website grants you a private and non-exclusive right of use. All elements published on this site, including but not limited to texts, images, photographs, infographics, videos, logos, and trademarks, are considered works under the French Intellectual Property Code. These works are the exclusive property of Sarana Hôtel & Spa or, for certain content, are under third-party licenses. Therefore, any full or partial reproduction or representation, without the consent of the authors or rights holders, is unlawful. Any reproduction, representation, distribution, or redistribution—whether in full or in part—of the site’s content, on any medium or using any process (including caching or framing), as well as any sale, resale, retransmission, or availability to third parties by any means, is strictly prohibited. Failure to comply constitutes an infringement that may result in civil and criminal liability.

6. Liability

The information provided on this website is for informational purposes only, is non-contractual, and does not engage the liability of Sarana Hôtel & Spa. Sarana Hôtel & Spa is not responsible for any website failures due to internet network interruptions caused by telecom operators, force majeure, events beyond its control, potential breakdowns, or required maintenance operations to ensure service continuity. The above information may be modified or updated without notice. Sarana Hôtel & Spa also reserves the right to make improvements and/or changes to the website at any time and without notice.

Sarana Hôtel & Spa shall not be held liable for:

• Any damages, direct or indirect, resulting from the use of the website, including but not limited to, business interruptions, financial or commercial loss, or loss of programs and/or data in the user’s information system.
• Any damages, direct or indirect, resulting from the content and/or use of the website or any websites the user may access via the site.
• Any omissions and/or errors that may be found on the site.

The user of this website is liable for any kind of damages, whether material or immaterial, direct or indirect, caused to any third party, including Sarana Hôtel & Spa, as a result of unlawful use or exploitation of the website and/or any of its elements, regardless of the cause and location of such damages. The user shall indemnify Sarana Hôtel & Spa against any consequences of claims or legal actions brought against it as a result. The user waives any right to take legal action against Sarana Hôtel & Spa in the event of claims initiated by a third party due to the unlawful use of the website.

7. Website Downtime

Sarana Hôtel & Spa will make every effort to ensure site accessibility at all times. However, Sarana Hôtel & Spa cannot be held liable for any website unavailability, regardless of the cause.

Our product offers and prices remain valid as long as they are displayed on the website.

8. Applicable Law

In the event of any dispute regarding the validity, interpretation, or application of these Terms of Use, the courts within the jurisdiction of the Paris Court of Appeal shall have exclusive competence. These terms are governed by French law.

9. Privacy – Cookies

Sarana Hôtel & Spa is committed to respecting your privacy and protecting the information you share with us.
You can find the applicable rules regarding the processing of personal data on the Privacy Policy page available on the homepage of www.sarana-hotel.com.

The site may contain links to other websites not subject to these rules. We encourage visitors to review the policies provided by those websites.

10. How to Contact Us

For more information regarding our privacy policy, please contact:
Sarana Hôtel & Spa – 16 Rue Ambroise Croizat, ZAC Commune Bègue, 97441 Sainte Suzanne, France